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Terms of Use

Last Updated: January 2026

Introduction

These Terms of Use govern your access to and use of the deep-train website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with these terms, please do not use our website or services.

Definitions

  • "We," "us," "our" refers to deep-train Ltd
  • "You," "your" refers to the user of our website or services
  • "Website" refers to deep-train.com and all associated pages
  • "Services" refers to all training programmes, resources, and services offered by deep-train

Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into these terms. If you are accessing the website on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

Website Use

Permitted Use

You may use our website for lawful purposes only. Specifically, you may:

  • View and browse content on the website
  • Register for training programmes
  • Contact us with enquiries
  • Download resources provided for your use

Prohibited Use

You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the website or related systems
  • Interfere with or disrupt the website or servers
  • Use automated systems (bots, scrapers) to access the website without permission
  • Transmit viruses, malware, or any harmful code
  • Impersonate any person or entity
  • Collect or harvest personal information of other users
  • Use the website for fraudulent purposes
  • Reproduce, duplicate, copy, or resell any part of the website without permission

Training Programme Terms

Registration

When you register for a training programme, you agree to:

  • Provide accurate and complete information
  • Update information as necessary to maintain accuracy
  • Maintain the confidentiality of any account credentials
  • Accept responsibility for all activities under your account

Payment

All prices are stated in British Pounds (GBP) and are inclusive of VAT where applicable. Payment terms are 30 days from invoice date unless otherwise agreed in writing. We reserve the right to refuse service or cancel registrations for non-payment.

Cancellations and Refunds

  • Cancellations more than 14 days before the programme start date receive a full refund
  • Cancellations between 7-14 days before the start date incur a 50% cancellation fee
  • Cancellations less than 7 days before the start date are non-refundable
  • Rescheduling is available at no charge with at least 7 days notice, subject to availability

Our Cancellation Rights

We reserve the right to cancel or reschedule training programmes due to insufficient enrolment, instructor unavailability, or circumstances beyond our control. In such cases, we will provide full refunds or offer alternative dates.

Intellectual Property Rights

Our Content

All content on this website, including text, graphics, logos, images, audio, video, software, and compilation thereof, is the property of deep-train or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. This license does not include:

  • The right to resell or make commercial use of the website or its content
  • The right to modify or make derivative works
  • The right to download (except for page caching) or copy content for commercial use
  • The right to use data mining, robots, or similar data gathering tools

Training Materials

Training materials provided to programme participants are for personal use only and may not be reproduced, distributed, or used for commercial purposes without written permission.

User-Generated Content

If you submit content to our website (such as feedback, testimonials, or comments), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display that content. You represent that you own or have permission to submit the content and that it does not violate any third-party rights.

Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy and GDPR compliance statement. By using our website, you consent to such processing and warrant that all data provided by you is accurate.

Disclaimers

Website Availability

We strive to ensure the website is available continuously, but we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss resulting from website unavailability.

Accuracy of Information

While we make reasonable efforts to ensure information on the website is accurate and current, we do not warrant its completeness or accuracy. Content is subject to change without notice. You should verify important information before relying on it.

Training Outcomes

We provide training to the best of our ability based on current knowledge and best practices. However, we do not guarantee specific outcomes, results, or benefits from attending our programmes. Results depend on factors beyond our control, including participant engagement and implementation context.

Professional Advice

Our training programmes provide educational information and should not be considered a substitute for professional consultation with qualified engineers, consultants, or legal advisors. We recommend seeking appropriate professional advice before making significant operational or strategic decisions.

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claims arising from your use of the website or services shall not exceed the amount you paid for the relevant service
  • We are not liable for losses caused by factors beyond our reasonable control
  • We are not liable for business losses (including lost profits, revenue, contracts, or opportunities)

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless deep-train, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the website or services
  • Your violation of these terms
  • Your violation of any rights of another party
  • Any content you submit to the website

Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We do not endorse or control these websites and are not responsible for their content, privacy policies, or practices. Accessing third-party websites is at your own risk.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective when posted on the website with an updated "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of the website or services at any time without prior notice or liability.

Termination

We may terminate or suspend your access to the website immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the website ceases immediately. Provisions that by their nature should survive termination (including intellectual property rights, disclaimers, and limitations of liability) shall survive.

Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and deep-train regarding use of the website and services.

Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of deep-train.

Contact Information

For questions about these Terms of Use, please contact us at:

deep-train Ltd
42 Kingsway House
Bristol BS1 4QP
United Kingdom
Email: [email protected]

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