Get in Touch

We welcome enquiries about our training programmes and are happy to discuss tailored solutions for your organisation.

Contact Information

Office Address

deep-train Ltd
42 Kingsway House
Bristol BS1 4QP
United Kingdom

Working Hours

Monday to Friday: 9:00 AM - 5:30 PM
Saturday and Sunday: Closed
Bank Holidays: Closed

We typically respond to enquiries within one working day. For urgent matters relating to scheduled training sessions, please indicate this in your subject line.

Programme Enquiries

When enquiring about specific training programmes, please include your organisation name, approximate number of participants, and preferred timeframe. This allows us to provide accurate availability and pricing information.

Tailored Training

We develop bespoke programmes for organisations with specific requirements not addressed by our standard offerings. Initial consultation is provided at no charge to assess whether tailored training represents the appropriate solution.

Additional Information

Venue Options

Training can be delivered at our Bristol facility, at your premises, or at neutral venues across the UK. Each option has distinct advantages depending on participant numbers and logistical considerations.

Group Discounts

Reduced per-person rates apply for organisations registering five or more participants for the same programme. Contact us for specific pricing based on your group size.

Payment Terms

Standard payment terms are 30 days from invoice date. Alternative arrangements can be discussed for larger engagements or multiple programme bookings.

Cancellation Policy

Full refunds are provided for cancellations received more than 14 days before the scheduled start date. Cancellations within 14 days incur a 50% fee. Rescheduling is available at no charge with at least seven days notice.

Accessibility

Our Bristol training facility is fully accessible. If you have specific accessibility requirements, please inform us when booking so we can ensure appropriate arrangements are in place.